Shipping Policy
At Jewels by Hafsa, we are committed to providing timely and reliable delivery services to our customers in the US. Please review our shipping policy below to understand how we handle orders, delivery timelines, and shipping fees.
Shipping Destinations:
- We currently ship to all locations within the United States.
Processing Time:
- All orders are processed within 1-2 business days after receiving your order confirmation email.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you of any significant delays.
Shipping Times:
- Domestic shipments within the US typically take 5-7 business days to be delivered, depending on the destination.
- Please note that delivery times may vary due to circumstances beyond our control, such as weather, carrier delays, or customs clearance for international orders.
Shipping Charges:
- We offer free standard shipping on all orders.
- Expedited shipping options may be available for an additional fee. These options will be displayed at checkout.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the status of your shipment.
Delivery Issues:
- If your package is delayed or lost, please contact us at support@jewelsbyhafsa.com, and we will assist in resolving the issue with the shipping carrier.
- Please ensure that your shipping address is correct at checkout, as we are not responsible for packages that are undeliverable due to incorrect or incomplete addresses.
International Shipping:
- Currently, we do not offer international shipping outside of the US. If you are interested in placing an international order, please contact us at support@jewelsbyhafsa.com for more information.
Customs, Duties, and Taxes:
- Jewels by Hafsa is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us:
- If you have any questions or concerns regarding shipping, please contact us at support@jewelsbyhafsa.com.
FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
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